Frequently Asked Questions
How do I know if therapy is right for me?
Do you feel stuck in your life? Do you wish you felt differently? Are you longing for a sense of contentment and relief from unpleasant emotions? Therapy can help you process difficult challenges, problem solve areas of life that feel hopeless & gain skills to support you in thriving.
Use our ‘Find-the-Fit’ tool on our Meet Our Team page to help!
What types of issues can you help me with?
Professional and meaningful support with challenges including but not limited to: mental health, relationship distress, parenting, trauma, substance use, gender identity/expression, self-harm, suicidal ideation & processing life adjustments.
Explore these topics on our blog.
Does it matter if I’ve never done therapy or counseling before?
Therapy can be helpful for anyone desiring support or change in their life. No previous experience is necessary!
What is confidential (kept private) in counseling?
Everything disclosed in counseling remains confidential between those physically in the therapy room. There may be instances where we may suggest you to share information with someone in your life for your own therapeutic benefit. In accordance with Colorado state law, we are required to break confidentiality in the following instances:
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- If you disclose intent, means & access to commit suicide (this can be very different from feeling suicidal – ask me for further clarity in person or by phone)
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- If you disclose a plan to physically harm someone in the future and reasonably identify the person or their whereabouts (Tarasoff law)
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- If your therapist has reason to believe that you, or someone you know, abused/neglected a minor (17 years of age or younger) or an elder (65 years of age or older)
What can I anticipate in my first counseling session?
Your first appointment will be a free 20-minute phone consultation. If you decide to move forward with that therapist, your first paid sessions, called an intake, will begin with completing mandatory paperwork (if you’ve completed this ahead of time on our app, then it will be reviewed briefly). You will be asked to give background information about yourself, any previous experience in therapy (not a requirement), and details about what you’re looking for in the therapy process.
How much does therapy cost & how long are appointments?
A typical counseling session is $125-$175, depending on the type of service and who your therapist is. The standard appointment duration is 60 minutes. For clients attending therapy 2x/week or more, there may be opportunities to reduce this hourly rate. Please contact us to learn more. We also reserve a few spaces for clients needing a reduced rate. If this is a need of yours, please contact us directly to inquire about availability.
Can I use my insurance or HSA/FSA?
We do not bill insurance directly. Upon request, we are happy to provide documentation (sometimes called a superbill) that you may submit for reimbursement. Please consult your insurance or HSA/FSA providers regarding your benefits.
Check out our Pricing Page.
How long does counseling take?
The therapy process varies depending on your personal needs and counseling goals. Please schedule a free consultation for more specific questions regarding the recommended length of counseling for you.
How often are therapy appointments?
Therapy appointments are recommended 1x per week for an hour. At minimum, appointments can be scheduled every 2x weeks for one hour, however, meeting less frequently generally requires a longer period of time to reach desired outcomes.
Where is your office located?
We currently have two locations:
Lakewood Office: 12211 W. Alameda Pkwy Suite #106 Lakewood, CO 80228 – Convenient location at the corner of West Alameda Parkway and West Center Avenue. You’ll have ample free parking, and Suite 106 is easy to find on the first floor.
Longmont Office: 438 Terry St, Longmont CO 80501 – Convenient downtown location, two blocks west of Main Street at the corner of 5th Avenue & Terry Street.
What’s your cancellation policy?
If you need to cancel your appointment in less than 48 hours prior to scheduled time, you will be charged for the full missed session fee and offered an opportunity to reschedule a make-up session within the next 7 days at no additional charge.
Can we do remote sessions?
Yes! We offer flexible Therapy Sessions From Any Location using a secure internet-based tele-health platform. This allows you to connect with us on your time via an easy-to-use app that provides the ultimate convenience. The system is 100% HIPAA compliant and offers options for video, audio and/or texting. Interested? Ask us for more information about this flexible option. Convenient location at the corner of West Alameda Parkway and West Center Avenue. You’ll have ample free parking and Suite 106 is easy to find on the first floor.
What areas do you serve?
While our physical offices are located in Lakewood and Longmont, we provide expert therapeutic support to clients throughout the following communities:
- Lakewood Office & West Denver Metro: We are a primary hub for residents in Lakewood (including Belmar, Green Mountain, Solterra, Eiber, and Applewood) as well as West Denver and the Foothills of Jefferson County. We also frequently see clients from nearby communities like Arvada, Wheat Ridge, Golden, Littleton, Ken Caryl, Morrison, and Dakota Ridge.
- Longmont Office & Northern Front Range: Our Longmont location serves all of Boulder County and nearby Northern Front Range communities. This includes local Longmont neighborhoods like Old Town, Clover Basin, Somerset Meadows, and McIntosh Lake, as well as nearby Boulder, Lafayette, Louisville, Superior, Niwot, and Lyons. We are also a convenient option for those along the I-25 corridor in Weld and Larimer counties, including Erie, Firestone, Frederick, and Berthoud.
- Statewide via Telehealth: For those outside these immediate areas, we offer secure, HIPAA-compliant Telehealth sessions available to residents across the entire state of Colorado.